Terms and Conditions of Use

​

Welcome to the Physica website. At Physica, we are committed to protecting your privacy and ensuring a great experience for everyone.
 

Acceptance of Terms

​

By accessing or using the Physica website (www.physica.fit), you agree to comply with and be bound by these Terms and Conditions of Use ("Terms"). If you do not agree to these Terms, please do not use this Website.

​

These Terms of Service (“Terms”) constitute a legally binding agreement between you and the Company governing your use of the Service, through our Platform.

 

Changes to Terms

​

Physica reserves the right to change, modify, or revise these Terms at any time. Your continued use of the Website after any changes are made will be considered acceptance of those changes.

 

Use of the Website

​

• You agree to use this Website for lawful purposes only.

• You may not use this Website to engage in any unauthorized or unlawful activity.

​

Privacy

​

Your use of the Website is also governed by our Privacy Policy, which can be found on our Privacy Policy page.

​

Intellectual Property

​

• All content on this Website, including text, graphics, logos, and images, is the property of Physica and is protected by copyright and other intellectual property laws.

• You may not reproduce, modify, distribute, or republish any content from this Website without our prior written consent.

​

Disclaimer

​

The information on this Website is provided for general informational purposes only. It is not intended as medical advice or a substitute for professional healthcare advice. Physica is not responsible for any actions taken based on the information provided on this Website.

​

Limitation of Liability

​

Physica is not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of this Website.

​

Links to Third-Party Websites

​

This Website may contain links to third-party websites. Physica is not responsible for the content or privacy practices of these linked websites.

​

Payment & Billing

​

Physica offers services through various subscription models, granting users access based on their chosen plan, which may include additional services. Subscription plans, including pricing and fees, are subject to change at our discretion.

 

While we aim to maintain specific payment options, their availability is not guaranteed.

​

Upon subscribing, users authorize Physica to charge their selected payment method, with the ability to update information as needed. Receipts are sent via email after successful charges. Subscriptions continue until canceled or terminated, requiring adherence to plan-specific terms for cancellation to prevent billing.

​

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Additional non-returnable items:

• Gift cards

• Downloadable software products

• Some health and personal care items

​

To complete your return, we require a receipt or proof of purchase.

​

Please do not send your purchase back to the manufacturer.

​

Refunds

​

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

​

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

​

We offer refunds for our paid services under the following circumstances:

• Technical Issues: If you experience technical issues that prevent you from using our services, and our support team is unable to resolve the issue within a reasonable time frame.

• Service Disruption: If we experience a significant disruption in our services that impacts your ability to use them.

• Dissatisfaction: If you are not satisfied with the quality or effectiveness of our paid services, and you contact us within 30 days of your purchase or subscription.

​

To request a refund, please contact our support team at support@physica.fit with the subject line "Refund Request." In your email, include your name, contact information, the reason for your refund request, and any relevant details.

​

Late or missing refunds

​

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@physica.fit

​

Governing Law

 

These Terms are governed by and construed in accordance with the laws of Republic of India. You agree to submit to the exclusive jurisdiction of the courts located in the Republic of India.

​

Contact Information

​

If you have any questions or concerns about these Terms and Conditions, please contact us at info@physica.fit.